Shipping Policy

At Braveloncosh, we believe that creating a sanctuary starts with the right pieces arriving at your door. We are committed not only to providing elegant, high-quality home essentials but also to ensuring they reach you efficiently and with the utmost care. This policy outlines our process for shipping the pieces that will bring your vision of a beautiful home to life.

Our Shipping Philosophy

Braveloncosh is designed for the modern homeowner who values both style and sustainability. To minimize our environmental footprint and ensure we use global resources effectively, many of our products are shipped directly from our specialized artisan partners and global fulfillment hubs.

This streamlined approach allows us to:

  • Deliver Curated Excellence: Receive high-end, meticulously crafted home goods directly from the source.

  • Maintain Accessible Pricing: By reducing middleman costs, we offer premium design at prices that respect your budget.

  • Prioritize Sustainability: Our "direct-from-source" model reduces unnecessary warehousing and excess inventory, aligning with our commitment to eco-friendly practices.

1. Shipping Fees

Every Braveloncosh order is handled with the delicate care your home deserves.

  • Standard Shipping: We offer a flat $5.99 shipping fee on all orders to keep your home improvement project on budget, regardless of your location.

2. Estimated Delivery Times

Because our furniture and decor are fulfilled through a global network to ensure the highest quality standards, delivery times may vary based on your location:

Region Estimated Delivery Time
United States 3-7 Business Days
Canada / UK / Australia 7-10 Business Days
Rest of the World 7-10 Business Days

Please Note: These are estimated transit times and not guaranteed delivery dates. High-quality home goods require careful handling, and we appreciate your patience as we ensure your items arrive in perfect condition.

3. Order Tracking

Once your order is on its way, you will receive a shipping confirmation email containing your tracking number.

  • Tracking Updates: It may take 1 business day for carrier updates to appear in the system after the label is created.

  • In Transit: If your tracking status does not update immediately, rest assured your package is moving toward its destination.

4. Customs, Duties & Taxes

For international orders, shipments are sent DDU (Delivered Duty Unpaid).

  • Your Responsibility: Any customs fees, duties, or import taxes assessed by your local government are the responsibility of the customer.

  • Delays: Braveloncosh is not responsible for delays caused by local customs clearance processes.

5. Order Modifications & Cancellations

We process orders quickly to ensure your home transformation isn't delayed.

  • If you need to change your shipping address or cancel your order, please contact us at service@braveloncosh.com within 12 hours of placing your order.

  • Once an order enters the processing and packing stage, we are unable to make modifications or cancellations.

6. Lost or Damaged Items

Your satisfaction and the integrity of your home are our top priorities.

  • Damaged Goods: If your product arrives damaged or defective, please send us a photo within 72 hours of delivery. We will arrange a free replacement to ensure your sanctuary remains perfect.

  • Lost in Transit: If the carrier confirms your package has been lost, we will send a replacement at no extra cost to you.